Refund Policy
Last updated: January 20, 2025
Thank you for choosing Wegouda for your charcuterie needs.
Refund Eligibility
All purchases are non-refundable due to the nature of our products and the preparation involved.
We understand that circumstances may change, and we strive to accommodate our customers to the best of our ability. Our refund policy is designed to ensure clarity and convenience for our customers. Please note that we do not offer monetary refunds for any modifications made to your order. If you need to change the date or modify your order, we are happy to accommodate those requests based on availability. Please contact us at least 5 days prior to your scheduled date, and we will work with you to make the necessary adjustments.
Lost or stolen deliveries will not be reimbursed or remade. Please ensure you or the recipient is able to receive the order at the agreed upon delivery window. Please contact us 12 hours in advance so we can rearrange a different time for a secondary delivery fee if time permits.
Order Change Procedure
Contact Us
If you have any questions about our refund policy or need assistance with your order, please don't hesitate to contact us at hello@wegouda.ca or 778-697-8039. We're here to help!